Privacy Policy

This Privacy Policy describes how Tanzania GIS & ICT Solutions (TANGIS) Limited (“TANGIS,” “we,” “our,” or “us”) collects, uses, shares, and protects personal information obtained through our website (www.tangis.co.tz), our client engagements, and our service delivery activities.

We are committed to protecting your privacy in accordance with the Tanzania Personal Data Protection Act and applicable international data protection standards. By using our website or engaging our services, you acknowledge the practices described in this policy.

We collect information in the following ways:

Information you provide directly:

• Contact details (name, email address, telephone number, organisation name) submitted through our contact forms or by email
• Project enquiry details and technical requirements shared during pre-engagement discussions
• Business information provided during proposal, contracting, or procurement processes
• Career applications including CVs, cover letters, and professional references

Information collected automatically:

• Website usage data including pages visited, time spent, and referring URLs (collected via anonymised analytics)
• Device information including browser type, operating system, and approximate geographic location derived from IP address

We use collected information for the following purposes:

• Responding to enquiries and providing information about our services
• Preparing and delivering project proposals, contracts, and service agreements
• Performing contracted services, including project communication and deliverable coordination
• Sending relevant project updates, technical bulletins, or industry insights to existing clients (where consent has been given)
• Processing job applications and communicating with candidates
• Improving our website, services, and client communications
• Complying with legal obligations, including tax, procurement, and regulatory requirements

We do not sell, rent, or trade personal information to third parties for marketing purposes.

TANGIS does not share personal information with third parties except in the following limited circumstances:

• Service delivery partners: Sub-contractors or technology partners who assist in delivering contracted services, subject to data protection agreements
• Cloud infrastructure providers: Hosting and software providers (such as AWS, Google, or Microsoft Azure) used to operate our platforms and systems
• Legal or regulatory requirements: Where disclosure is required by Tanzanian law, court order, or regulatory authority
• Business transfers: In the event of a merger, acquisition, or sale of business assets, subject to appropriate confidentiality obligations

TANGIS implements technical and organisational security measures to protect personal information against unauthorised access, loss, or disclosure. These include:

• Encrypted data transmission (TLS/SSL) for all web-based communications
• Access controls limiting internal access to personal data on a need-to-know basis
• Secure, password-protected systems for storing client and contact information
• Regular security reviews of our information systems

No security system is entirely impenetrable. In the event of a data breach that affects your personal information, we will notify affected individuals in accordance with applicable law.

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Typical retention periods are:

• Contact form enquiries: 3 years from last contact
• Client project records: 7 years from project completion (in line with Tanzanian tax requirements)
• Job applications: 1 year from application (unless an offer is made)
• Website analytics: Aggregated and anonymised — retained indefinitely

Subject to applicable law, you have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention obligations)
• Objection: Object to processing of your personal information for marketing purposes
• Withdrawal of consent: Where processing is based on consent, withdraw that consent at any time

To exercise any of these rights, contact us at info@tangis.co.tz. We will respond within 30 days.

Our website uses minimal cookies for essential functionality and anonymised analytics. We do not use advertising or tracking cookies. You can manage cookie preferences in your browser settings.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify significant changes by posting a notice on our website. Continued use of our website or services after such changes constitutes acceptance of the updated policy.

For questions or concerns about this Privacy Policy or our data practices, contact: